has landed in the U.S!
Founded in 2015, Player Elite has transformed the loyalty market throughout Australia with our real-time data-driven, omni-channel solution, partnering with over 100 gaming clients.
Through the power of our automated solutions, our Digital Loyalty Solution (DLS) identifies individual consumer insights and automates activations and communication to drive loyalty, connection and member visitation for gaming operations of all sizes.
In 2024, we expanded our operations to offer our robust solutions to casino properties in the U.S. through a distributorship agreement with The Hale Network
Player Elite Digital Loyalty Solution Driving Loyalty and Profit Through One Interface
Our Digital Loyalty Solution (DLS) is a fully automated, real time marketing platform designed to identify, reward and communicate at an individual level to drive loyalty and profit through one interface. We have worked over the last 12 months and received approval from BMM Testlabs to integrate with the Aristocrat Oasis 360 casino management system through its Connect Gateway promotional system. Our complete DLS platform uses membership data to identify and create opportunities to connect with member base through our proprietary engines:
PEM4CURV Touchscreen Kiosks
Transform member engagement with the PEM4CURV Kiosks, which combine intuitive touchscreen technology and gamification for a fully interactive loyalty experience. Members can check balances, view next-tier rewards, and manage promotions effortlessly, all while enjoying a customized interface that reinforces your brand. Available 24/7, these kiosks provide a self-service option that increases convenience, keeps members engaged, and enhances their overall experience, making your loyalty program more accessible and engaging than ever. With products such as RSVP Management, Continuity Management and Charity Based Member Management, the Kiosk becomes the one-stop-shop for your members’ needs.
ORCA App
The Player Elite ORCA App is a fully customizable platform that extends your brand beyond the venue, driving continuous engagement with members both in-person and online. The ORCA's seamless integration with daily games and in-app activations ensures ongoing engagement, transforming casual visits into loyal behaviour and making your venue part of members' everyday lives!
Promotional Engine
Gamify your promotions with over 150 engaging games, keeping members excited and consistently participating. The Promotional Engine rewards members across multiple touchpoints, creating continuous interaction and brand excitement. With tablet drawing solutions and visually appealing on-screen displays, it amplifies engagement and makes every promotion more interactive, resulting in increased foot traffic and greater loyalty.
Offer Engine
Automate and simplify your rewards strategy with real-time offers that recognize and reward members instantly for key behaviors like visits, birthdays, or tier advancements. The PE Offer Engine leverages trigger-based rewards and dynamic rewarding to create personalized offers that keep members returning, ultimately driving higher revenue and loyalty. This system takes the hassle out of offer management, freeing your team to focus on creating an exceptional member experience while ensuring retention through consistent, timely rewards. For Food and Beverage POS Integrations, it gives QR functionality to both vouchers and digital through your app.
Dynamic Bonusing
Elevate your loyalty program with Dynamic Bonusing, a real-time offer engine that instantly rewards members based on their actions, keeping them engaged and excited. By delivering instant rewards through fully automated staff and member communications, Dynamic Bonusing creates a "surprise-and-delight" effect that competitors can’t replicate. This unique approach drives behavior change and builds lasting loyalty, giving your venue a distinct advantage in a competitive market, while maximizing member satisfaction.
PLAY-A-COMM
Deliver personalized communications with four to five times more speed using Play-A-Comm. This set-and-forget communication engine automates SMS, email, and push notifications, allowing you to send targeted, timely messages directly from your live database. By keeping members informed and engaged in real time, you boost loyalty, drive more frequent visits, and ensure your venue stays top-of-mind with minimal effort from your team.
HYDRA
Speed up member sign-ups with PE HYDRA, the industry’s fastest solution, combining AI and KYC technology for secure, seamless registration. Whether members sign up via app, SMS, or in-venue with a simple scan of their ID and face, the process is quick and easy. For added convenience, Hydra Card Kiosks allow members to print cards instantly or save them in their Apple or Google Wallet. This frictionless process boosts sign-ups and ensures members can immediately engage with your loyalty program.
MEMBER
Simplify your tier program management and reward your most loyal members in real time with PE Member. Delivering instant upgrades and automated rewards, this tool streamlines the management of bonus points, status points, and redemption infrastructure. With immediate rewards, your members feel valued, driving satisfaction and ensuring repeat visits, all while your team can focus on creating more personalized, meaningful interactions.
The Hale Network
Exclusive Distributor of Player Elite in the U.S.
Founded by casino loyalty pioneer, Dr. John C. Hale, who has 18 years of experience in gaming, creating and delivering cutting-edge loyalty technology to the casino sector, The Hale Network is a team of casino gaming experts dedicated to delivering exceptional support and service at every stage of the process, ensuring a seamless integration of the Player Elite Digital Loyalty Solution to your venue’s operation.
The exclusive partnership between Player Elite and The Hale Network is designed to meet the evolving needs of the gaming industry, offering an unparalleled and secure loyalty experience for operators and customers alike.
Contact us today to see how Player Elite can transform your loyalty operations!
