For More Information, or to Schedule a Demo
Founded in 2015, Player Elite has transformed the loyalty market throughout Australia with our
real-time data-driven, omni-channel solution, partnering with over 100 gaming clients.
Through the power of our automated solutions, our Digital Loyalty Solution (DLS) identifies
individual consumer insights and automates activations and communication to drive loyalty,
connection and member visitation for gaming operations of all sizes.
In 2024, we expanded our operations to offer our robust solutions to casino properties
in the U.S. through a distributorship agreement with The Hale Network.
Our Digital Loyalty Solution (DLS) is a fully automated, real time marketing platform designed to identify, reward and
communicate at an individual level to drive loyalty and profit through one interface. We have worked over the last 12 months
and received approval from BMM Testlabs to integrate with the Aristocrat Oasis 360 casino management system through its
Connect Gateway promotional system. Our complete DLS platform uses membership data to identify and create
opportunities to connect with member base through our proprietary engines:
The Player Elite ORCA App is a fully customizable
platform that extends your brand beyond the venue,
driving continuous engagement with members both
in-person and online. Through geofencing technology,
ORCA delivers targeted promotions based on location,
increasing relevance and conversion rates.
Digital sign-ups streamline the onboarding process,
while members can easily access balances, digital
membership cards, and personalized offers. The ORCA
app’s seamless integration with daily games and in-app
activations ensures ongoing engagement, transforming
casual visits into loyal behavior and making your brand
part of members’ everyday lives.
Gamify your promotions with over 150 engaging
games, keeping members excited and consistently
participating. The Promotional Engine rewards
members across multiple touchpoints, creating
continuous interaction and brand excitement. With
tablet drawing solutions and visually appealing
on-screen displays, it amplifies engagement and
makes every promotion more interactive, resulting in
increased foot traffic and greater loyalty.
Automate and simplify your rewards strategy with
real-time offers that recognize and reward members
instantly for key behaviors like visits, birthdays, or tier
advancements. The PE Offer Engine leverages
trigger-based rewards and dynamic rewarding to create
personalized offers that keep members returning,
ultimately driving higher revenue and loyalty.
This system takes the hassle out of offer management, freeing your team to focus on creating an exceptional
member experience while ensuring retention through
consistent, timely rewards. For Food and Beverage POS
Integrations, it gives QR functionality to both vouchers
and digital through your app.
Elevate your loyalty program with Dynamic Bonusing,
a real-time offer engine that instantly rewards
members based on their actions, keeping them
engaged and excited. By delivering instant rewards
through fully automated staff and member
communications, Dynamic Bonusing creates a
“surprise-and-delight” effect that competitors can’t
replicate.
This unique approach drives behavior change and
builds lasting loyalty, giving your venue a distinct
advantage in a competitive market, while maximizing
member satisfaction.
U.S. Casinos with The Hale Network
keeping members excited and
consistently participating
Deliver personalized communications with four to five
times more speed using Play-A-Comm. This
set-and-forget communication engine automates SMS,
email, and push notifications, allowing you to send
targeted, timely messages directly from your live
database.
By keeping members informed and engaged in real
time, you boost loyalty, drive more frequent visits, and
ensure your venue stays top-of-mind with minimal
effort from your team.
Speed up member sign-ups with PE HYDRA, the
industry’s fastest solution, combining AI and KYC
technology for secure, seamless registration. Whether
members sign up via app, SMS, or in-venue with a
simple scan of their ID and face, the process is quick
and easy.
For added convenience, Hydra Card Kiosks allow
members to print cards instantly or save them in their
Apple or Google Wallet. This frictionless process
boosts sign-ups and ensures members can
immediately engage with your loyalty program.
Simplify your tier program management and reward your most loyal members in real time with PE Member. Delivering instant upgrades and automated rewards, this tool streamlines the management of bonus points, status points, and redemption infrastructure. With immediate rewards, your members feel valued, driving satisfaction and ensuring repeat visits, all while your team can focus on creating more personalized, meaningful interactions.
Transform member engagement with the PEM4CURV
Kiosks, which combine intuitive touchscreen technology
and gamification for a fully interactive loyalty experience.
Members can check balances, view next-tier rewards,
and manage promotions effortlessly, all while enjoying a
customized interface that reinforces your brand.
Available 24/7, these kiosks provide a self-service option
that increases convenience, keeps members engaged,
and enhances their overall experience, making your
loyalty program more accessible and engaging than ever.
With products such as RSVP Management, Continuity Management and Charity Based Member Management,
the Kiosk becomes the one-stop-shop for your members’ needs.
Exclusive Distributor of Player Elite
in the U.S.
Founded by casino loyalty pioneer, Dr. John C. Hale, who has 18 years of experience in gaming, creating and delivering
cutting-edge loyalty technology to the casino sector, The Hale Network is a team of casino gaming experts dedicated
to delivering exceptional support and service at every stage of the process, ensuring a seamless integration of the
Player Elite Digital Loyalty Solution to your venue’s operation.
The exclusive partnership between Player Elite and The Hale Network is designed to meet the evolving needs of the
gaming industry, offering an unparalleled and secure loyalty experience for operators and customers alike. Contact us
today to see how Player Elite can transform your loyalty operations!
For More Information, or to Schedule a Demo
About
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playerelite@gmail.com